David versus Goliath

I’ve had another battle with the insurance company; you could probably tell that by the title of this piece. It is hardly news, but I have just personally rediscovered that the business motto of all insurance companies is: deny the claim. Yes, deny the claim, and maybe the insured will go away. I bet it…

ALL KINDS OF VALENTINE’S DAY KISSES

I had so much family fun on Valentine’s Weekend. ( I’m not sure that “Valentine’s weekend” really is a thing.) The Collen Clan gathered in full force ostensibly to celebrate some birthdays but in reality to see the baby and marvel at her physical and cognitive growth. A nine month old is an amazing amusement–…

Semper gumby: dealing with the serendipity of travel

Travel is always iffy, especially in the winter. You plan an itinerary; research and reserve hotels; and figure out if a car rental is needed. If you’re flying, you think through connecting flights; not only the amount of time needed to transfer, but potential delays (ORD in Chicago often seems to have issues, no matter…